Privacy policy
Privacy Policy
At OyePaK, we respect your privacy and are committed to protecting your personal information when you visit or make a purchase from our store.
Information We Collect
When you shop with us, we may collect the following information:
- Full name
- Phone number
- Delivery address
- Email address (if provided)
- Order and transaction details
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates via SMS, email, or WhatsApp
- Improve our website and services
- Prevent fraud and ensure secure transactions
Data Protection
Your personal information is stored securely and is only accessible to authorized team members for order processing and delivery purposes.
We do not sell, rent, or trade your personal data with third parties.
Third-Party Services
We may use trusted third-party services (such as couriers like TCS or Leopard, payment providers, and analytics tools) to fulfill orders and improve user experience. These providers only access necessary data to perform their services.
Cookies
Our website may use cookies to improve browsing experience, track site performance, and understand customer behavior. You can disable cookies in your browser settings if you prefer.
Order Communication
By placing an order on OyePaK, you agree to receive order updates and notifications via SMS, email, or WhatsApp.
Your Rights
You may request to:
- Access your personal data
- Correct or update your information
- Request deletion of your data (where legally applicable)