Shipping policy
Shipping Policy
At OyePaK, we aim to deliver your orders quickly and safely across Pakistan with reliable courier partners.
Order Processing Time
- All orders are processed within 24–48 hours after confirmation
- Orders placed on Sundays or public holidays will be processed on the next working day
Delivery Time
- Major cities: 2–4 business days
- Other cities & rural areas: 3–7 business days
- Delivery time may vary due to weather, courier delays, or peak seasons
Shipping Charges
- Shipping charges (if applicable) are clearly shown at checkout
- Some promotional products may offer Free Delivery across Pakistan
Cash on Delivery (COD)
- We offer Cash on Delivery all over Pakistan
- Please ensure someone is available to receive and pay for the order at the delivery address
- Refused COD orders may result in future order restrictions
Order Tracking
- Once your order is shipped, tracking details will be shared via SMS or WhatsApp
- You can track your parcel using the provided tracking number
Delivery Partners
We work with trusted courier services such as:
- TCS
- Leopard Courier
- Other reliable local delivery partners
Delays & Issues
- We are not responsible for delays caused by courier companies, weather conditions, or unforeseen events
- If your order is delayed, please contact our support team for assistance
Wrong Address / Failed Delivery
- Please ensure your shipping details are accurate
- OyePaK is not responsible for failed deliveries due to incorrect or incomplete addresses
- Re-delivery charges may apply